Post Hurricane Irma – What You Need to Know

FEMA Assistance

Individual Assistance from FEMA is now available for residents in Volusia County who sustained damage from Hurricane Irma to their primary residence or have losses not covered by insurance or are underinsured. If you have insurance and sustained damages, call your insurance company to file an insurance claim. FEMA cannot duplicate assistance for losses that are covered by insurance. However, you may still be eligible for assistance from FEMA for losses not covered by insurance.

Applying is the first step toward getting FEMA disaster assistance. FEMA can help eligible applicants pay for uninsured or underinsured home repairs, temporary housing, personal property and other serious disaster-related needs through its grant programs.

 How do I apply for disaster help?
Residents should register online at www.DisasterAssistance.gov, or by calling FEMA’s toll free registration number at 800-621-FEMA (3362). Applicants who use 711 or Video Relay Service may also call 800-621-3362. People who are deaf, hard of hearing or have a speech disability and a TTY, may call 800-462-7585 directly; for those who use 711 or Video Relay Service (VRS), call 800-621-3362. Multilingual operators are available.

 It will take about 15 minutes to apply, but before applicants call or go online, they should gather the following basic information to speed the process:
• Social Security number
• Telephone number where he or she can be reached
• Address of the damaged property
• Current mailing address
• Brief description of disaster-related damages and losses
• Insurance information
• Bank account address and information

CITY PARK CLOSURES

CITY PARKS

Closed until further notice:

– Veterans Memorial Park

– Valentine Park

Open Now:

– Dickinson Park

– Coleman Park

– Oak Ave Park

– Mill Lake Park

– Waggin’ Trail Dog Park

Movie in the Park is still scheduled for this Friday, September 15. As long as the weather permits an outside event, we will be at Dickinson Park watching Beauty and the Beast with our family, our community.

GARBAGE & RECYCLE

On Monday, September 18, Orange City residents can use their trash cart AND recycle cart for their garbage. At this time we anticipate this will be a one-time occurrence. There will be no RECYCLING service on Tuesday, September 19.

WATER

All City owned lift stations are fully back online and operating as usual.

The City’s water is safe to drink. If you are on a well and are in need of potable water, Orange City has a spigot with potable (drinking) water you may use, free of charge. It is located on Banana Ave and Holly Ave. Bring your own jug.

STORM DEBRIS COLLECTION

Storm debris collection is different than yard waste.

Residents of impacted areas are asked to place UN-BAGGED, storm-generated debris on the public right-of-way, 3 feet from the road. Do not put debris in the roadway.

Public right-of-way is the area of residential property that extends from the street to the sidewalk, ditch, utility pole, or easement.

*ONLY LOOSE VEGETATIVE DEBRIS WILL BE COLLECTED*

*DEBRIS WILL NOT BE COLLECTED IF IT IS BAGGED OR NOT PLACED IN THE RIGHT-OF-WAY.*

Do not place debris near a water meter vault, fire hydrant, mail box, or any other above-ground utility.

Normal schedule/procedures will apply for regular household garbage, recyclables, and small amounts of bagged debris.

Be courteous to your neighbors; don’t burn debris in your yard. Orange City will be announcing debris pickup dates for residents who reside in City limits soon. The County will be announcing their debris pickup information in the next few days as well. Please be patient.

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