Latest Information on Coronavirus (COVID-19)

City of Orange City responds to coronavirus (COVID-19)

Effective March 16, 2020 at 6 p.m., Orange City Mayor Gary Blair declared a State of Local Emergency within the City of Orange City, in accordance with the Declaration of Emergency by Florida Governor Ron DeSantis, in response to conditions caused by the COVID-19 virus.

City Hall and Other Administrative Offices are Available by Appointment Only

The City of Orange City continues to monitor the status of coronavirus (COVID-19) and is working diligently to protect our residents, guests, and employees. In an effort to keep residents and city employees safe, access to City Hall and other administrative offices has been restricted to appointment only.

If anyone needs assistance regarding the following, please call:

  • City Hall 386-775-5408
  • City Clerk 386-775-5403
  • Building Permits 386-775-5423
  • Zoning Questions 386-775-5415
  • Water Bills/Utility Payments 386-775-5444 option 1
  • Fire Department 386-775-5460
  • Police Department (records) 386-775-5476
  • Utilities 386-775-5447
  • Public Works 386-775-5471
  • Emergencies 911

Orange City Utilities – Payment Options

With the concerns surrounding COVID-19 the City would like to encourage our customers to reduce their face-to-face interactions.

The City offers a number of options for our customers to make their utility bill payments.

  • Check or money orders can be dropped in the mailbox at the rear of Town Hall or mailed.
  • Check or credit/debit card payments can be completed onlineby going to the City’s webpage ourorangecity.com and selecting the tile titled “Waterbill”.
  • Pay your water bill at the following link- https://www.drfrey.biz/11221/customerlogin.htmlPay-By-Phone at 800-272-9829 (requires your City utility account book and account number)
    1. Select option #3, follow prompts
    2. When prompted for jurisdiction code enter 1922
    3. Enter account number, press #
    4. Enter book number, press #

NOTICE: On 3/24/2020, the City Council authorized waiving Penalty 1 (delinquent) and Penalty 2 (cutoff) charges for delinquent utility payments.  Orange City Utilities will not be interrupting utility services for unpaid utility bills at this time. All utility customers should continue to pay their bills, as they are ultimately responsible for any charges accrued.

Council also authorized the City to credit utility accounts for the charge associated with making pay-by-phone and online utility bill payments.  Customers will still have to pay the $4.45 fee for pay-by-phone and online utilities bill payments, but their utility account will receive a $4.45 credit after their payment is successfully processed.

City Council Meetings

City Council Meetings will be held on March 24, April 14 and April 28 at 6:30 pm as scheduled.  If you cannot or choose not to attend a City Council meeting you may still participate by submitting questions or comments via email to the City Clerk gthomas@ourorangecity.com.  Your question or comment will be made a part of the record.  City Meetings are not streamed online but copies of the audio may be requested through the city clerk’s office, gthomas@ourorangecity.com or 386-775-5403.

Cancellations and Closings

  • Wava Hall Senior Center – closed until March 30
  • 3/16 Mayors Fitness Challenge Mill Lake Walk led by Mayor Blair – cancelled
  • 3/19 Historic Preservation Board – cancelled
  • 3/27 YAC Interest Meeting – cancelled
  • 4/1 Code Enforcement Hearing – cancelled
  • 4/1 Planning Commission – cancelled
  • 4/3 Movie in the Park – cancelled
  • 4/4 Keep Orange City Beautiful – cancelled
  • 4/4 Arbor Day Tree Giveaway – cancelled
  • 4/4 The Sorosis Club Easter Egg Hunt – cancelled
  • 4/6 Mayors Fitness Challenge Weigh In – postponed until May 18
  • 4/8 Youth Advisory Council – Cancelled
  • 4/11 Mayors Fitness Challenge Ending Ceremony – postponed until May 23
  • 4/16 Historic Preservation Board – cancelled
  • 4/18, 5/16 and 6/13 SAFE Women’s Self Defense Classes – cancelled
  • 4/28 Volunteer Appreciation Dinner – postponed until further notice

City Parks

City of Orange City’s parks are open for the public to use but the playgrounds and skate park are closed.  Park amenities, excluding playground equipment, are being sanitized daily by park staff. The splash pad was not re-opened on March 13 as originally planned. Park users should follow the Governor’s directive of maintaining six-feet of distance and limiting the size of gatherings to 10 people or less.

Reservations: Given the Governor’s directive and overall objectives for mitigating the spread of COVID-19, the City of Orange City is not accepting any new park reservations until further notice. Existing reservations, including sports leagues that utilize the athletic fields, are cancelled until further notice.

Small Business Resources

Small business owners are asked to take a quick survey to help the state determine resources needed to assist employers and #SmallBusinesses affected by #COVID19. The survey is online at https://floridadisaster.biz/BusinessDamageAssessments. For more information, visit www.floridadisaster.biz.

 SBA Guidance and Resources

  • Small business owners in Florida are currently eligible to apply for the SBA Economic Injury Disaster Loan. The loan program provides small businesses with working capital loans of up to $2 million. NOTE: The page to apply for the disaster loan is currently undergoing planned maintenance. Check back frequently.
  • Programs and resources
  • SBA disaster assistance in the form of low-interest loans to businesses, renters and homeowners in regions affected by declared disasters.
  • Government Contracting Guide
  • North Florida District Office to host calls on Economic Injury Disaster Assistance Program on March 26.
    • Session 1: 10 a.m. – 11:30 a.m. (EST). Call in information: 202-765-1264; Passcode: 652349583#
    • Session 2: 3 p.m. – 4:30 p.m. (EST). Call in information: 202-765-1264; Passcode: 701722320#

Small Business Emergency Funding

  • Florida Emergency Bridge Loan Program – Available to small business owners in all Florida counties that experienced economic damage.
  • Application period opens March 17 and runs through May 8, 2020.

Filing a Complaint

Click here to file complaint against a restaurant or bar that may be illegally operating.

Coronavirus (COVID-19) Information

Because information regarding the spread of COVID-19 changes daily, please stay informed.

COVID-19 Frequently Asked Questions Fact-sheet – (PDF)

It is important to protect yourself from COVID-19. Residents should:

  • Wash hands frequently with soap and water for at least 20 seconds, especially after going to the bathroom, before eating and after blowing your nose, coughing or sneezing.
  • If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol.
  • Avoid close contact with people who are sick, and stay home when you are sick.

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